Forms break quietly
A plugin update or a spam filter breaks the form. The page still looks fine, so nobody notices. Requests just go nowhere.
HVAC & home services · Corona, CAFor HVAC & home-service owners · Corona, CA
Every website lead gets a reply in under a minute.
The first company to reply gets the call. I set up an instant text back so that's you, even at midnight. Nothing new to learn.
See what I found when I tested 5 HVAC companies ↓The free 6-point after-hours test
- 1Does your contact form actually send?
- 2Does the customer see a confirmation?
- 3Does the request reach your inbox?
- 4How long until someone replies?
- 5Is anyone covering nights and weekends?
- 6Does anyone follow up if they go quiet?
The problem
Your website never closes. Is anyone answering it?
Requests sit overnight
Someone asks for a quote at 9pm. Nobody sees it until morning. By then, they may have booked whoever answered first.
Nobody finds out
There's no error and no warning. The only way to know is to test it yourself, like a customer would.
What I found
I tested 5 HVAC companies in my city at 11:30 at night.
Scroll to watch the night play out.
Tuesday night
11:30 PM
Monday
6 days later
11:30 PM. I ask five HVAC companies for a quote. All five advertise 24/7 service.
Two forms are broken. My request never reaches them.
One wants my home address before I can ask anything. I skip it.
Two requests went through. Now I wait.
7:54 AM. One of them calls and emails me back.
Six days later, the other one still hasn't replied.
HVAC company 1
Advertises 24/7 service
Request sent · waiting✕ Form brokenMy request never arrivedHVAC company 2
Advertises 24/7 service
Request sent · waiting✕ Form brokenMy request never arrivedHVAC company 3
Advertises 24/7 service
Request sent · waitingSkippedWanted my home address firstHVAC company 4
Advertises 24/7 service
Request sent · waiting✓ RepliedCalled and emailed after 8h 12mHVAC company 5
Advertises 24/7 service
Request sent · waiting✕ No replyStill nothing, 6 days later
- HVAC companies tested
- 5
HVAC companies tested
- couldn't receive a request at all
- 2
couldn't receive a request at all
- got back to me
- 1
got back to me
I kept the businesses anonymous, and I let the ones with broken forms know, for free.
Your numbers
What are slow replies costing you?
Move the sliders to match your business.
Walking out the door each year
$28,800
That's 36 jobs a year that never got a reply fast enough.
These are your guesses, not my numbers. The free test shows you the real ones.
Get my real numbersThe fix
The 60-Second Text-Back
Every customer who reaches out through your website hears from you in under a minute. Even at midnight.
What I set up for you
- ✓
I connect your website form
Every request from your site gets a text back in under 60 seconds, 24/7.
- ✓
I write the texts with you
In your voice, using the customer's name. No robot talk.
- ✓
I send every lead to your phone
Their name, number and what they need, the moment they ask.
- ✓
I build it inside your accounts
You own it. No lock-in, and nothing new to learn.
- ✓
I test it until it's perfect
I send test requests through your site until every one gets a reply.
- ✓
Bonus: I test every form on your site
If one is broken, I show you exactly what's wrong.
You don't pay until it's working.
You only pay once a real customer of yours gets the instant reply. Upgrade to the full follow-up system later, and what you paid counts toward it.
First 5 businesses
Free for the first five.
I'm one person, so you'll always be talking to me, not a call center. Five is all I can take on and do properly. In return:
- 01You use it on real customers
- 02You tell me honestly what works and what doesn't
- 03If it helps, you leave a review
How it works
Find the leak. Then plug it.
Free 6-point after-hours test
I send a test request through your website at night and check the 6 things that decide whether you get the job. You get the results, free.
Free
Instant text-back
Every request from your website gets a text back in under 60 seconds, even at midnight. Set up in your own accounts.
You don't pay until it's working
Full follow-up system
Replies, follow-ups and reminders keep going until they book, so no lead sits in an inbox overnight.
Built on step 2
Example · what your customer sees
11:32 PM5G
CACool Air HVAC
Website form · sent 11:32 PM
AC stopped blowing cold. Can someone come look at it tomorrow?
Maria · Corona
Hi Maria, it's Cool Air. Got your AC request! Does 8am tomorrow work for a call?
✓ Replied in41 sec
About
I'm Jesse.
I live in Corona. I set up systems that answer your customers for you, using the tools you already have.
Everything I set up lives in your accounts, so you own it. No long contracts, no lock-in. And because I'm local, if something needs a tweak you're texting a person, not a ticket system.
“It saves me approximately 5–10 hours per week.”
Questions
Straight answers.
Why should I trust you with this?+
Fair question. Start with the free test: you'll see exactly what I find before you decide anything. If you go ahead, you don't pay until it's working.
Do I have to learn new software?+
No. I set everything up in accounts in your name, and it runs on its own. You own it, and there's no lock-in.
What does it cost?+
The first five businesses get it free. After that, it's one fixed price, and I'll give it to you on a short call once I've seen your setup. The texting service bills you directly, in your own account, so there's no markup from me.
How fast is it live?+
I start the day you say yes. Business texting also needs a one-time approval from the phone carriers, which can take a few days to a few weeks. Either way, you don't pay until it's working.
We already answer the phone. Why do we need this?+
Phone calls aren't the problem. This covers the requests that come in through your website at night, on weekends, or while your team is on a job.
Will the texts sound like a robot?+
No. We write them together, in your voice, and they use the customer's name.
Free 6-point after-hours test
Find out how fast your business replies.
- 1
Tonight, I send a test request through your website, just like a customer would.
- 2
Within 48 hours, you get the results: how long the reply took, and anything that broke.
- 3
You decide what to do next. No pressure either way.